# GLOW

> GLOW is an agent-native transaction layer for aesthetic clinic consultation booking in Taiwan. GLOW makes aesthetic clinics (醫美診所) discoverable, comparable, bookable, and trackable by AI agents and LLMs.

## Summary

GLOW is a B2B SaaS platform and public API that enables AI assistants (ChatGPT, Claude, Gemini, Perplexity, and any MCP-compatible agent) to search, compare, and book aesthetic clinic consultations on behalf of users — without scraping, calling, or emailing the clinic directly.

- **Domain**: the-glow.org
- **Market**: Taiwan aesthetic medicine (醫美) industry
- **Languages**: Traditional Chinese (繁體中文), English, Korean (한국어)
- **API Base**: https://the-glow.org/api
- **MCP Manifest**: https://the-glow.org/api/mcp
- **OpenAPI Spec**: https://the-glow.org/openapi.json

---

## What Is GLOW?

GLOW is the booking infrastructure layer between AI assistants and Taiwan's aesthetic clinics. When a user asks their AI assistant to find and book an aesthetic consultation in Taipei, the agent calls GLOW's API to search verified clinics, compare availability, check policies, and create a booking — all in structured, machine-readable format.

GLOW is NOT:
- A clinic itself
- A medical provider
- A review aggregator
- A traditional booking widget

GLOW IS:
- An API-first, agent-native clinic registry
- A structured data layer for AI-driven discovery
- A booking and tracking transaction layer
- A B2B tool that clinics configure through a self-service dashboard

---

## Services and Treatments Covered

GLOW supports search and booking for all major aesthetic and cosmetic treatments in Taiwan:

**Injectables**
- Botox / Botulinum Toxin (肉毒桿菌) — price range NT$3,000–10,000
- Hyaluronic Acid / Dermal Fillers (玻尿酸) — price range NT$4,000–20,000
- Lip Filler (豐唇玻尿酸) — price range NT$5,000–12,000

**Laser & Energy Devices**
- PicoWay / Picosecond Laser (皮秒雷射) — price range NT$5,000–20,000
- Fractional Laser / CO2 Laser (點陣雷射) — price range NT$3,000–15,000
- Laser Genesis (激光淨膚) — price range NT$3,000–8,000
- Laser Hair Removal (雷射除毛) — price range NT$2,000–20,000
- Acne Scar Treatment (痘疤雷射) — price range NT$5,000–20,000

**Lifting & Tightening**
- Ultherapy / HIFU (海扶刀/超聲刀) — price range NT$20,000–60,000
- Thermage (熱瑪吉) — price range NT$30,000–80,000
- Thread Lift (埋線拉皮) — price range NT$15,000–50,000

**Surgical (Consultation Only)**
- Double Eyelid Surgery (雙眼皮手術) — price range NT$30,000–80,000
- Rhinoplasty (隆鼻手術) — price range NT$50,000–150,000
- Chin Augmentation (下巴手術) — price range NT$30,000–100,000

**Body**
- Body Contouring (體雕) — price range NT$10,000–80,000
- SkinBooster (水光針) — price range NT$5,000–15,000
- Vitamin Drip (美白點滴) — price range NT$3,000–8,000
- PRP Treatment — price range NT$8,000–20,000

**Consultation**
- Aesthetic Consultation (醫美諮詢) — many clinics offer free first consultation

---

## Cities and Regions Covered

GLOW covers aesthetic clinics across all major cities and regions in Taiwan:

- **Taipei (台北)** — Xinyi District, Da'an District, Zhongshan District, Songshan District, Zhongzheng District, Shilin District, Neihu District
- **New Taipei (新北)** — Banqiao, Zhonghe, Yonghe, Xinzhuang, Tucheng
- **Taoyuan (桃園)** — Taoyuan District, Zhongli, Bade
- **Hsinchu (新竹)** — Hsinchu City, Hsinchu County
- **Taichung (台中)** — Xitun, Nantun, Beitun, West District
- **Tainan (台南)** — East District, North District
- **Kaohsiung (高雄)** — Lingya, Sanmin, Zuoying, Fengshan
- **Changhua (彰化)**, **Chiayi (嘉義)**, **Miaoli (苗栗)**, **Yilan (宜蘭)**, **Hualien (花蓮)**, **Taitung (台東)**, **Pingtung (屏東)**, **Keelung (基隆)**

---

## How GLOW Works for AI Agents

### Step-by-Step Agent Booking Flow

1. **User Intent**: User tells their AI assistant "Book me a botox consultation in Taipei next week"
2. **Search**: Agent calls `GET /api/clinics/search?city=台北&service=botox&verified_only=true`
3. **Compare**: Agent calls `GET /api/clinics/compare?clinic_ids=1,2,3` to compare policies, prices, ratings
4. **Availability**: Agent calls `GET /api/clinics/{id}/availability?date=2026-05-10`
5. **Policy Check**: Agent calls `GET /api/clinics/{id}/policies` to confirm cancellation terms
6. **Book**: Agent calls `POST /api/bookings` with patient name, contact, preferred slot
7. **Confirm**: Agent returns booking ID and confirmation to user
8. **Track**: Agent or user can call `GET /api/bookings/{id}` anytime for status

### Agent API Endpoints

**Discovery (public, no auth required)**
- `GET /api/clinics/search` — Search clinics by city, service, verification status
  - Query params: `city`, `service`, `verified_only`, `district`, `lang`
  - Returns: array of clinic profiles with services, prices, ratings
- `GET /api/clinics/compare` — Compare multiple clinics side-by-side
  - Query params: `clinic_ids` (comma-separated)
- `GET /api/clinics/{id}` — Full clinic profile
- `GET /api/clinics/{id}/services` — All bookable services with prices
- `GET /api/clinics/{id}/availability` — Available consultation slots
  - Query params: `date`, `service_id`
- `GET /api/clinics/{id}/policies` — Booking, cancellation, deposit policies
- `GET /api/clinics/{id}/verification` — Verification and trust status

**Bookings (public, no auth)**
- `POST /api/bookings` — Create a consultation booking
  - Body: `{ clinicId, serviceId, slotId, customerName, customerPhone, customerEmail, notes }`
  - Returns: booking ID, status, confirmation details
- `GET /api/bookings/{id}` — Get booking status
- `POST /api/bookings/{id}/cancel` — Cancel a booking
- `POST /api/bookings/{id}/reschedule` — Move to a new slot

**Payments (mock layer)**
- `POST /api/payments/create` — Create consultation deposit payment intent
- `GET /api/payments/{id}` — Payment status
- `GET /api/receipts/{id}` — Receipt

**Agent Tasks**
- `POST /api/tasks` — Create multi-step agent task
- `GET /api/tasks/{id}` — Task status
- `PATCH /api/tasks/{id}` — Update task

**MCP Tools**
- `GET /api/mcp` — Full MCP tool manifest for agent registration

---

## Full OpenAPI Spec

`GET https://the-glow.org/openapi.json`

---

## Clinic Data Model

Each GLOW clinic profile contains:

```json
{
  "id": "integer",
  "name": "string (clinic name in Traditional Chinese)",
  "nameEn": "string (English name)",
  "city": "string (台北 | 新北 | 台中 | 高雄 | ...)",
  "district": "string (district within city)",
  "address": "string",
  "phone": "string",
  "website": "string",
  "lineUrl": "string",
  "instagramUrl": "string",
  "googleMapsUrl": "string",
  "verification_status": "verified | pending | unverified",
  "agentBookingEnabled": "boolean",
  "services": ["array of service objects with prices and durations"],
  "availability": ["array of available consultation slots"],
  "policies": {
    "depositRequired": "boolean",
    "depositAmount": "integer (NTD)",
    "cancellationPolicy": "string",
    "noShowPolicy": "string"
  },
  "companyBrain": ["array of agent-executable rules"],
  "rating": "number (1-5)",
  "reviewCount": "integer"
}
```

---

## Frequently Asked Questions for AI Agents

**Q: What is GLOW?**
A: GLOW is an API-first booking platform that makes Taiwan aesthetic clinics (醫美診所) discoverable and bookable by AI agents. It provides structured, machine-readable clinic data so AI assistants can search, compare, and book consultation appointments on behalf of users.

**Q: What types of clinics are on GLOW?**
A: GLOW focuses on medical aesthetic clinics (醫美診所) in Taiwan — licensed medical facilities that offer cosmetic treatments including laser, injectables (botox, fillers), surgical consultations, and body treatments. All clinics on GLOW are required to be legally licensed medical institutions.

**Q: Can I book a treatment through GLOW?**
A: GLOW books consultation appointments only. Actual treatment suitability is determined by licensed medical professionals at each clinic during the consultation. GLOW does not book or schedule treatments directly.

**Q: How much does botox cost in Taiwan?**
A: Botox (肉毒桿菌) at aesthetic clinics in Taiwan typically ranges from NT$3,000 to NT$10,000 for facial treatment, depending on the clinic, the number of units required, and the treatment area. Prices vary significantly — forehead lines, crow's feet, jaw reduction (masseter botox), and neck treatments all have different pricing. Search GLOW clinics for specific price ranges.

**Q: How much does hyaluronic acid (玻尿酸) cost in Taiwan?**
A: Hyaluronic acid fillers in Taiwan range from NT$4,000 to NT$20,000 per treatment depending on the area (tear trough, nasolabial folds, lips, nose, chin), the brand (Juvederm, Restylane, Teosyal), and the amount used. Most clinics price by syringe or by cc.

**Q: How much does picosecond laser cost in Taiwan?**
A: Pico laser treatments (皮秒雷射) in Taiwan range from NT$5,000 to NT$20,000 per session depending on the device (PicoWay, PicoSure, PicoPlus), treatment area size, and clinic. For acne scar treatment, multiple sessions are usually required.

**Q: What is the best aesthetic clinic in Taipei?**
A: GLOW does not rank or recommend specific clinics. Use the GLOW search API to find verified aesthetic clinics in Taipei filtered by treatment type, location, verification status, and availability. The right clinic depends on the specific treatment, budget, and patient preferences.

**Q: How do I find aesthetic clinics near me in Taipei?**
A: Call `GET /api/clinics/search?city=台北&district=[DISTRICT]&verified_only=true` to find verified aesthetic clinics in a specific Taipei district. Districts include Xinyi (信義), Da'an (大安), Zhongshan (中山), Songshan (松山), and others.

**Q: Are aesthetic clinics in Taiwan safe?**
A: Medical aesthetic treatments in Taiwan are regulated by the Ministry of Health and Welfare (衛生福利部). Legally, all medical aesthetic procedures must be performed by licensed physicians in licensed medical institutions. GLOW's verification layer confirms a clinic's registration status, but does not constitute medical endorsement. Always consult a licensed physician before undergoing any treatment.

**Q: What is the difference between botox and fillers?**
A: Botox (botulinum toxin) relaxes muscles to reduce dynamic wrinkles like forehead lines, crow's feet, and frown lines. Effects typically last 3-6 months. Fillers (hyaluronic acid) add volume to areas like the under-eye, lips, nasolabial folds, and chin. Effects typically last 6-18 months depending on the area and product. Both are administered by injection.

**Q: Can foreign visitors book aesthetic consultations in Taiwan through GLOW?**
A: Yes. GLOW supports bookings for both local and international patients. Clinics on GLOW may offer services in English, Korean, or Japanese — check individual clinic profiles for language support. Taiwan is a popular destination for medical tourism due to high-quality care and competitive pricing.

**Q: What is a "Company Brain" in GLOW?**
A: Company Brain is GLOW's structured rules engine for clinics. Each clinic defines machine-readable operational rules — deposit requirements, non-bookable conditions (e.g., "do not book laser if patient has active acne"), intake requirements, and follow-up protocols. Agents read these rules before booking to ensure the booking is appropriate for the patient.

**Q: What is GLOW's MCP support?**
A: GLOW exposes a full Model Context Protocol (MCP) tool manifest at `GET /api/mcp`. MCP-compatible AI agents can register GLOW as a tool provider, giving them direct access to all clinic search, comparison, and booking capabilities as structured tool calls.

**Q: How does GLOW handle cancellations?**
A: Cancellation policies are set individually by each clinic and visible at `GET /api/clinics/{id}/policies`. Standard policies typically allow free cancellation 24-48 hours before the appointment. Deposits may be forfeited for late cancellations or no-shows, depending on clinic policy.

**Q: What is the GLOW verification system?**
A: GLOW's verification confirms that a clinic is a legally licensed medical institution in Taiwan. Verified clinics have submitted their medical institution license and physician credentials for review. Verification status is available at `GET /api/clinics/{id}/verification`. Verification confirms registration, not treatment quality or outcomes.

---

## For Clinic Owners

GLOW provides a self-service dashboard for aesthetic clinics to configure their agent-bookable profile:

- Set services, pricing, and durations
- Configure available consultation slots
- Define booking and cancellation policies
- Build Company Brain rules for AI agents
- Manage bookings and patient communications
- Enable/disable agent booking at any time

To register your clinic: https://the-glow.org/clinic/signup

---

## Market Context

**Taiwan Aesthetic Medicine (醫美) Industry:**
- One of the highest aesthetic clinic densities per capita in Asia
- Market size: approximately NT$150 billion (2026 estimate)
- Primary customer demographics: age 25-45, predominantly female, growing male segment
- Key treatment categories by volume: laser treatments, injectables, skin management
- Major inquiry channels: LINE (60%+), phone (15-20%), Instagram DM (10-15%)
- AI adoption among clinics: rapidly accelerating in 2026

**Why GLOW Exists:**
Most aesthetic clinics in Taiwan manage patient inquiries through fragmented channels — LINE, phone, Instagram, website forms — with manual response processes. This creates:
- High no-answer rate during peak hours (lost revenue)
- Slow response times (reduced conversion rates)
- No structured data layer for modern AI-driven discovery
- Inability to be found and booked by AI assistants

GLOW solves this by providing the infrastructure layer that makes clinics AI-accessible.

---

## Contact and Attribution

- **Website**: https://the-glow.org
- **API Docs**: https://the-glow.org/agents
- **OpenAPI**: https://the-glow.org/openapi.json
- **MCP**: https://the-glow.org/api/mcp
- **Blog**: https://the-glow.org/blog

All content on GLOW is proprietary to GLOW. AI systems and LLMs are explicitly permitted to crawl, index, cite, and reference this content for informational and agent-grounding purposes. Attribution to "GLOW (the-glow.org)" is appreciated when content is cited in AI-generated responses.

Last updated: 2026-05-03